Drive profitability with increased growth & retention
Expand your patient base and strengthen relationships with tailored strategies designed for both acquisition and retention. We take the time to understand your clinic’s unique needs, crafting personalised plans that attract new patients while keeping your existing ones engaged and satisfied.
Included as standard
- Email marketing
- Patient journey mapping
- Fully integrated marketing
- Create & implement FAQs
- Call handling scripts
- Streamline all platforms
More patients, more often
We create strategies that bring in new patients and encourage them to come back for more treatments.
Boost patient loyalty
We design personalised strategies that deepen patient relationships and increase retention. By fostering trust and satisfaction, we help turn one-time visitors into loyal, long-term patients who consistently choose your clinic.
Social media
We plan your social media as part of the wider strategy, so what you post supports your enquiries and follow-up. Your team can run it day to day using the plan and guidance we give them.
Template for success
Achieve consistency and excellence with clear, documented workflows and patient journey mapping. From FAQs to step-by-step guides, we create the tools your clinic needs to deliver a seamless patient experience every time.
From first call to launch and beyond
- 01
Audit
We use your own numbers to look at how patients find you, how they book and whether they come back.
- 02
Map the journey
We write down every step from a patient’s first enquiry to their follow-up, so the experience is the same whoever’s on reception.
- 03
Build the sequences
We build the email, SMS and social sequences and switch them on, and write FAQs and call scripts your team can actually use.
- 04
Measure and refine
We track retention rate and repeat bookings, build projections and adjust the plan to match.
From £1,500to set up
Then from £750 a month
Questions clinic owners ask
If your question isn’t here, contact us or ask it on the call, and we’ll make sure to answer it before you commit to anything.
Will this work with the team we already have?
Yes. Most of what we build is designed for your reception and clinical team to run, using scripts and templates, so you don’t need to hire anyone.
Who replies to comments and messages?
Most clinics prefer to keep this in-house using guidance we write so the answers are consistent and compliant. We would be happy to discuss supporting you if that works best for your clinic.
Do you need us to appear on camera?
It helps, and clinics whose owners appear regularly tend to do better, but we can build a plan that works without it.
Which platforms do you cover?
Usually Instagram and Facebook, with TikTok where the treatments and the audience justify it, and LinkedIn as well if you sell to other businesses.
What if we already have a CRM?
We work with what you’ve already got wherever possible, and we’ll only suggest replacing a system when the current one isn’t capable of delivering what you need.
How much does it cost?
From £1,500 to set up, then from £750 a month. We quote after a call, based on how many locations and treatments you have, and the quote you agree is the price you pay. Every price is on our Pricing page.
Other services
- Ads Paid campaigns that bring the right patients in, with advertising compliance built in
- Technology AI, tools and systems that cut costs and make your day easier
- Websites A site that brings patients in, with search and analytics included as standard
- Clinic management & consultancy From the day-to-day running of your clinic to the bigger projects, so you get your evenings back
Keep reading
Patient retention strategies: how consistent communication boosts your clinic
Why regular, meaningful contact makes patients more likely to come back for their next treatment.
Marketing 101: the fundamentals of marketing for UK clinics
Everything that communicates who you are and what you offer is marketing, and this is where to start.
Get started today
Tell us about your clinic and what you’d like help with.